Gate entry is cash only. Please note that there is no cash machine on site.

Yes, children aged 5-16 require a tickest and must be accompanied by an Adult.

Disabled persons purchasing tickets maybe accompanied by a carer who may enter free of charge. (Proof of disability may be requested on entry).

There are no other concessions available.Children under 16 must be accompanied by an Adult.

Normally we do not refund monies for purchased tickets according to our terms and conditions unless there are exceptional circumstances. Our refund policy is:

The Organisers are not obliged to refund any monies for purchased tickets. However, in some exceptional cases, refund applications are considered on an individual basis; customers should send their tickets with a covering letter stating their full name, address and reason for their refund claim to:
City Airport and Heliport, Liverpool Road, Eccles, Manchester. M30 7SA
Claims must be received no later than 30 days following the event. Claims will be considered after the event and will be responded to in the format they are received (in writing or email).

There is no additional charge for parking. Charges are based on a per person basis.

The majority of parking is on grass surfaces which may be uneven in places. Where possible, we will try to accommodate parking for disabled close to the main attraction area, although this cannot be guaranteed.

Yes, all dogs including assistance and guide dogs are welcome. PPlsae note however that some dogs can find fireworks distressing and we would advise against bringing dogs that are affected as such. These conditions are uncomfortable and potentially frightening for most animals.

Yes, disabled toilet facilities are available within Runway 26 Cafe/Bar and additional disabled portaloos will be provided.